Fireplace Configurator
A self-service digital tool engineered to automate the customization of non-standard bio-fireplaces, bridging the gap between bespoke consumer needs and strict manufacturing constraints.
Product Design, E-commerce
kratki.pl
The Challenge: Operational Efficiency
The primary objective was to eliminate a critical bottleneck in the sales process: the high volume of manual inquiries regarding non-standard bio-fireplace specifications. The goal was to engineer a self-service tool capable of handling complex customization rules, thereby freeing up the technical support team to focus on high-value B2B contracts rather than routine feasibility checks.
User Flow & System Constraints
I designed the User Flow to maintain clarity despite backend constraints that prevented real-time visual updates. By dissociating data input from immediate rendering, I structured a linear process focused on clear progress indicators. This ensures the user remains oriented and confident throughout the configuration steps, even without live visual feedback.
Solution: Conditional Logic Engine
I designed a strictly linear, 5-step validation flow to digitize the technical consultation process. The system utilizes a conditional dependency engine where initial dimension selections automatically filter subsequent hardware options. This "guardrail" architecture prevents technically impossible combinations, ensuring a zero-error configuration without the need for backtracking.
Design System
I utilized a clean, minimalist aesthetic. The system uses high-contrast UI elements to clearly guide the user through the selection process, ensuring complex technical data remains digestible for non-technical clients.
Impact
Although concluded as a high-fidelity prototype, the project successfully proved that complex manufacturing rules can be translated into user-friendly digital logic. The design provides a clear, scalable blueprint for automating custom sales in future development phases.
